Matthew John Ernisse                                   +1 (585) 415 5997
http://www.ub3rgeek.net                                +44 (0) 75 1698 4861
mernisse@ub3rgeek.net                                  +61 (0) 416 416 053

Objective
---------
To obtain a challenging position wrangling interesting technology, ideally
with an option for relocation to the west coast of the United States or 
emigration to the United Kingdom, Ireland or Australia.

Skill set Synopsis
------------------
Operating Systems: GNU/Linux (Slackware, Debian, Ubuntu, Red Hat), OpenBSD,
NetApp Data OnTAP, Windows 2000/2003/XP, Solaris, Cisco IOS, Juniper JunOS, 
Juniper JunOSe

Languages: Bourne Shell (bash/ksh/sh), Python, PHP, Perl

Protocols/Software: RADIUS (radiator/freeradius), SMTP (sendmail/postfix),
LDAP (OpenLDAP), POP3 (dovecot/qmail), IMAP (dovecot), NFS, HTTP (apache/IIS),
BGP (Cisco/OpenBGPD/quagga), CVS, Subversion, git, Bazaar-VCS, SQL (MySQL), 
DNS (BIND), DHCP (ISC DHCP, Windows AD DHCP), CIFS (Samba/Windows), FTP 
(ProFTPD), SNMP (UCD-SNMP, OpenSNMPD), IPSec (ipsec-tools/ISAKMPD), SIP 
(Asterisk)  

Professional Experience
-----------------------
4/2006 to present: Frontier Communications, Systems Administrator II
	* Responsible for day to day administration duties for servers
	  supplying Internet services to 2,400,000+ customers nationwide.
	* Participated in on-call rotation as a primary and backup on-call
	  administrator providing 24x7x365 coverage.
	* Participated in the evaluation and purchasing of new server and
	  storage technologies for Frontier's ISP operations.
	* Installed, configured and migrated vital customer and business data
	  onto a NetApp based SAN.
	* Developed and maintained login and session management systems for
	  a managed wireless Hot-Spot product using Python, interfacing with
	  the hardware vendor's SOAP API.
	* Participated in the migration of acquired ISP networks and systems
	  into the Frontier ISP infrastructures.
	* Handled security and abuse complaints from external sources.
	  Collaborated closely with Frontier's legal department to respond
	  to DMCA / Copyright infringement complaints.
	* Developed automatic DMCA complaint parsing, storage, and notification
	  systems in Python.
	* Handled administration, configuration and maintenance of multiple
	  F5 Networks BigIP LTM load balancing switches configured in 
	  active/passive pairs providing redundancy as well as SSL offload,
	* Created Red Hat kickstart based unattended installation infrastructure
	  to support rapid deployment and upgrade of systems,
	* Participated in development, purchasing and implementation of
	  KVM and VMWare ESXi based virtualization infastructure replacing
	  around 200 servers with 12.
	* Mentored junior level Systems Administrators, participated in 
	  development of processes and standards for the group including
	  software development and Debian / Ubuntu packaging guidelines.

9/2004 to 4/2006: Frontier Communications, Network Operations Center Tech.
	* Monitored and troubleshot Frontier's nationwide network,
	  including IP, ATM and Frame Relay technology.
	* Interfaced with field techs and vendors to resolve outages and turn
	  up customers.
	* Assisted in provisioning equipment for dial-up, xDSL, frame relay
	  and leased line (T1, T3, etc) Internet access.
	* Provided first level support for software based services (DNS,
	  e-mail, customer web sites, and RADIUS authentication systems).
	* Installed and maintained documentation system for internal use.
	* Assumed responsibility for development of the internal call tracking
	  and ticketing tools.
	* Mentored new NOC Technicians.

3/2004 to 9/2004: Frontier Communications, Technical Support Rep.
	* Handled in-bound technical support calls for dial-up and xDSL
	  customers.
	* Interfaced with repair and customer service departments to handle
	  customer escalations.
	* Assisted with installation and configuration of various Ethernet and
	  wireless Ethernet based "home networking" products.

12/2002 to 2/2004: Greenshield Computers, Department Manager
	* Maintained and expanded Windows 2000 / Linux networks for internal
	  business use and a Linux network for Internet hosting.
	* Managed day-to-day operations for the computer business.

12/2001 to 10/2002: Computer Associates Inc.,  Associate Consultant
	* Worked as part of a small team of Unix system administrators taking
	  care of 150 business critical Unix servers for Xerox, Inc.
	* Rotated weekly on-call responsibilities with other team members to 
	  keep data center staffed 24x7x365.
	* Became proficient with CA Unicenter Service Plus Service Desk 5.0.
	* Worked on various projects to provide customized SLA alerting,
	  assisting in SLA adherence for CA's internal help desk.

Personal Projects
-----------------
* ub3rgeek.net
	* Created a multi-country IPSec interconnected network to provide 
	  access to local resources (NFS/Samba disk pools, printers, 
	  applications) as well as firewalled access to the Internet using
	  NetFilter and ipsec-tools on Linux and pf(4) and isakmpd(8) on
	  OpenBSD.
	* Maintained a tiered Squid infrastructure to provide caching and 
	  content filtering.

* Earf
	* Wrote and packaged an OpenGL based real-time geographic data 
	  visualization application in Python along with several remote
	  data collectors and distributed as an Ubuntu based Live CD
	  (available at http://mernisse.co.uk/earf/).